Returns & Exchanges
At COMMENSE, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window from the date of delivery for most items in their original condition. Please ensure all tags are attached and items are unworn to qualify for a full refund or exchange.
Initiate Your Return
Visit our online Return Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached and include the printed return slip inside the parcel.
Ship It Back
Affix the prepaid shipping label provided by our portal and drop off the package at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing